Shoprite offers consumers direct contact with the company through their customer service centre, Checkline, that can be reached by phoning the toll-free (when using a landline) number 0800 010709 in South Africa, or sending an e-mail to consumer@shoprite.co.za.

Checkline is open Monday to Saturday from 8:00-17:00, and Sundays from 9:00-14:00.

Your feedback is always appreciated.