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Help Centre
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Frequently Asked Questions
How do I sign-up for a Shoprite Xtra Savings Card ?What information do I need to complete sign-up process?Can I get Xtra Savings without signing up or without a card?Who can sign-up for Xtra Savings membership?Can I use the same mobile number to sign up more than one person?I tried to sign-up but am told that I already have an profile.What now?I am having trouble linking my card to my Shoprite profileHow do I link new card to my Xtra Savings profile?What if I forgot my card at home and am out shopping?How do I update my Xtra Savings profile password?What If someone else used my profile without my permission?Do Xtra Savings deals have expiration dates ?Can I swipe my card at Checkers stores for deals and savings?How will I get my Xtra Savings DealsAre Xtra Savings Items limited per customer ?Can I get refund on Xtra Savings deals ?Where can I see my savings once I've shopped ?I did not receive my discount on my shopping.How will this be addressed?How do I manage my communication preferences?How do I see future deals?
Where Can I Read The Terms And Conditions For Your Website?Is Using The Shoprite Website Safe?Can I Search And Apply For Jobs On The Shoprite Website?Is The Shoprite Website Mobile And Tablet Friendly?Why Am I Getting A Notification About Cookies Being Stored On My Computer?What Is Explore Shoprite?
Why do I need to set a preferred store?How do I set my preferred store?What information can I see about a store I select?How do I find my nearest LiquorShop?What if I am at a different store from my preferred one?How regularly do you update information about store products and specials?What if a product I want isn’t available at my preferred store?
Where can I use my Shoprite gift card?I want to buy bulk gift cards. How do I do that?I lost my gift card. What now?What savings can I enjoy with an EduCard?What do I need to sign up for an EduCard?What is the Shoprite EduCard?I am an existing Shoprite EduCard member. Where can I view my statements?What is the Shoprite Business Card?How do I complete the application for an EduCard?What goods do I qualify for with a Shoprite Educard?How do I sign up for a Business Card?What supporting documents do I need to apply for a Business Card?
Can I buy tickets from Computicket in-store or online?So I can buy tickets online and collect at any store?What in-store services does Shoprite offer?Where can I learn more about the group’s community initiatives?I have a specific question/suggestion/complaint. Who can I speak to?I suspect that I may be the target of a scam. How can I find out if it's a scam and how can I protect myself?
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